What our customers say about us

I went to Gemport in search of an engagement ring for my partner.

I had a particular budget in mind but didn’t know exactly what kind of ring would fit on my girlfriend’s finger. We made the appointment by email letting Jo know what kind of rings I was interested in.

Jo & Dave were amazing. Jo first showed me many ring settings. This helped me to narrow down the ring designs I thought my partner would like, the staff are super patient. The atmosphere was very relaxed and I didn’t feel any pressure while choosing a ring. Jo then showed me a variety of diamonds. She helped me to decide the best diamond within the budget.

When the finished ring was shown to me a couple of days later, I was really happy. The ring shines like crazy and I just really enjoy seeing my girlfriend / (fiancée) looking so happy.

Thank you so much Jo and Dave, for greatly helping me with the process that could have been daunting. I’ll defiantly be using you again.

Chris Smith

Its not often I give 5 Star ratings for any business, but in this case Dave and Jo Turner deserve nothing less, they are a lovely couple who are passionate about their business and especially customer care. The service they offer is first class and the answer is always yes we can ,now what’s the question.
If you haven’t visited their lovely studio in Branston Court , The Jewellery Quarter , Birmingham yet, I would suggest it’s high on your priority list to do so, especially with Christmas just round the corner.

Graham Nicklin

Excellent service and quality watch at great value.
I can’t thank Dave and Joanne Turner enough for finding me the perfect watch. I was quite demanding with the type and style and to their credit they never gave up and found exactly what I was after.
Not only was the service and after care exceptional but the quality of the watch was excellent and at a very good price too.
I can’t recommend Gemport Jewellery highly enough and will almost certainly be back again. Thank you both.

Jim Jempson

I would recommend Gemport Jewellery to family and friends , as they are completely focused on the customer and will give you a 1st class experience

Denise Denton

The customer service at GemPort is spot on. I recently visited to look at their range of pocket watches. Overall, they have a wide selection of goods and the visit was an all round pleasant experience. I would definitely recommend GemPort to family and friends.

 

After deciding to propose to my then girlfriend I asked around for some recommendations regarding a good jeweller. GemPort was mentioned several times by different friends and was clearly highly regarded by them. I found Jo and Dave at GemPort friendly, knowledgeable and conscientious in assisting me in selecting the perfect engagement ring (I wanted the ring to be a surprise). My fiancee and I were so pleased with the quality of the engagement ring and the service that we didn’t need to consider going anywhere else for our wedding rings. Once again GemPort delivered at a really fair price and we now have two fantastic rings for our marriage later in the year.
WOW! my wife to be – at the time 🙂 and I were blown away by the service, both Jo & Dave’s knowledge and their attention to detail. Prior to visiting we had a quick look around other Jewellers in the area who didn’t seem very interested and were just looking for a quick sale without understanding what we actually needed at what is meant to be a special time. Stark contrast to the Gemport who took time to get to know us, get an idea of what we were looking for and with their expertise we were made up with rings that were made and we shall cherish, hopefully pass down to future generations. It’s supposed to be one of the most exciting times of your life picking your wedding rings of and they both made it that extra bit special for us both. I have already recommended friends and family to see Jo and Dave whose weddings are in the near future who no doubt will certainly look after them. Keep up the good work you two! Grant & Sarah – extremely happy clients.
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