Our Services

Bespoke Computer-Aided Design (CAD) Jewellery

At GemPort Jewellery Ltd we can design and produce unique, bespoke, fully finished jewellery pieces, just for you.

From your idea or sketch, we can produce a Bespoke CAD (Computer-Aided Design) model to your exact specifications. A photorealistic rendered image will then be emailed to you for your approval.

Once the design has been finalised, we rapidly prototype the CAD model and cast in your required metal alloy.

Our expert in-house goldsmiths can then finish and set the piece or we can simply send you the casting.

3D Scanning

GemPort Jewellery Ltd. now offers a high resolution 3D Scanning service.

This digitises physical objects, opening up a new realm of exciting design opportunities.

For example, hands or even faces can be scanned and used to create 3D jewellery pieces, such as pendants for necklaces and bracelets.

For more information please contact the CAD Team at sales@gemportjewellery.co.uk

GemPort Workshop Experience Days

Ever dreamed of making your own jewellery, or even your own wedding rings?

As award-winning jewellers, GemPort Jewellery Ltd. are proud to offer one-of-a-kind jewellery ‘Workshop Experience Days’, within our own courtyard at Jewellery Quarter, Birmingham.

Running every weekend and in small groups of less than five, you can have the personal opportunity to design and make your own piece of jewellery: such as pendants, keyrings or bracelets. Also, couples can hand-craft their own wedding rings!

Why not come along to make a piece of jewellery as a gift for a loved one?

Or, gift them with a ‘Workshop Experience Day’ Gift Voucher for them to come along and create jewellery themselves.

Guiding you through the day will be our team of qualified jewellers, who will provide you with one-to-one tuition, in order for you to achieve your goal and make the piece of your dreams.

Places are limited, so please book via telephone or e-mail:


0121 448 5545

Laser Jewellery Engraving

At GemPort Jewellery Ltd we can use laser engraving to add beautiful, precious details to your jewellery pieces.

Laser engraving is an extremely accurate type of engraving, giving far more detail than traditional hand engraving. At GemPort Jewellery Ltd. we can engrave any pattern, image or text you like into any suitable jewellery item, such as cufflinks, pendants and rings.

Loved ones’ hand writing, finger-prints, hand-prints, foot-prints and more can be engraved into jewellery items wherever you choose. The options are endless!
Popular choices include:
  • Having each other’s fingerprints engraved on the inside or outside of wedding rings or cufflinks
  • Having each other’s handwriting engraved on the inside or outside of wedding rings or cufflinks
  • Babys’ and childrens’ foot and hand-prints engraved onto necklace pendants
  • Heart rate monitor diagrams engraved onto the inside of bangles

Jewellery Repairs

At the GemPort workshop, situated within our courtyard, all aspects of jewellery repair, restoration and alteration are carried out.

An estimate of the job will be given before the work starts, which will be accurate and will not be exceeded.

Our trained staff and goldsmiths will be at hand to give you the best advice and fully explain all options to you.

If you have lost gemstones from a piece of jewellery, we can supply and reset new gemstones to a perfect match. Also, we can help with any insurance claims that you may be able to make by supplying any written quotations that your insurance company may require.

Tired of your existing jewellery? At GemPort Jewellery Ltd we can take your sentimental and unworn pieces at create something vibrant and new. Using the existing metal and stones we can recreate your tired jewellery into a piece you will love forever.

Rhodium Plating

At the GemPort workshop, situated within our courtyard, we offer a complete rhodium plating service.

Generally, this service only takes a few days and results in your white gold jewellery being restored to an ‘as new’ condition.

As part of our rhodium plating service at GemPort Jewellery Ltd., we firstly polish your jewellery in order to remove all scratches and traces of old rhodium plating. It is very important to remove old rhodium plating as this causes a very dull and patchy appearance on the surface of the item.

After this, your item of jewellery will be polished to a brilliant shine as the rhodium applied later will only be as bright as the polished surface below.

Then, after the polish has been completed, we immerse the jewellery into an electrolysis chemical cleaner to further enhance the item. This removes any finger prints which show as dark patches on your jewellery if not removed.

Finally, we can now add the all-important coat of rhodium plating, restoring your jewellery to a pristine finish as like the day it was purchased.

Our prices for rhodium plating are generally £30.00 for most rings and other small items of white gold jewellery, and £45.00 for larger items, such as heavy bracelets etc.

We use a new formulated ultra-bright rhodium plating at GemPort Jewellery Ltd., which is far superior to the basic rhodium plating used by most.

Valuations for Insurance

We offer a complete in-house valuation service at GemPort Jewellery Ltd. by a professional registered valuer, Joanne Turner.

Our valuation service offers a full insurance valuation for the replacement of your jewellery, should the need ever arise. As part of the process, you will be presented with a certificate for your valuation.

Our charge for our insurance valuation service is a booking fee of £30.00, which also covers the cost of producing the insurance valuation + 1.6{b850612cac21be23d5e01b891c50c1d94ed72807092741e4c505a081bfe7e397} commission. This basically equates to £46.00 for the first thousand and £26 per thousand thereafter.

Watch Servicing

The movement of your watch needs to be serviced periodically.

Watches are designed to provide an accurate and reliable service over a long period of time. However, like any sensitive precision instrument, it will need periodic service to ensure that it functions perfectly.

Worn out movement parts and aged oil inside the movement may cause a watch to lose time or stop.

A full service at GemPort Jewellery Ltd. ensures your watch is restored to its original condition and manufacturers specifications.

Before carrying out a service, one of our highly skilled watchmakers conduct a thorough examination of the movement to determine which procedures will be necessary to ensure that your watch will continue to run accurately for years to come.

When servicing your watch at GemPort Jewellery Ltd. we fully strip the movement and every individual component is cleaned and worn parts replaced. The components are then reassembled, lubricated and all functions are tested, regulated and sealed back into the ultrasonically cleaned case.

Testing takes place over a 7- 10 day period where timekeeping, positional error regulation and power reserves are tested.

Our highly experienced watchmakers use classic techniques and state of the art equipment to service and maintain your timepiece to the highest standard.

You can trust that your watch is in very safe hands.

All our watchmakers are qualified with the British Horological Institute.

We are so confident in our services that we are proud to offer a One Year Guarantee on all our watch repairs and Services.

Watch Case and Bracelet Refurbishment and Polishing

Is your watch is looking a little worn or tired? At GemPort Jewellery Ltd., we can totally revitalise and rejuvenate your timepiece.

Whether you require a simple polish and clean, or a full refurbishment, our watchmakers are able to refinish most watches, bringing them back to their original condition. We deal in any watch brands; satin finished, stainless steel or gold.

At GemPort Jewellery Ltd.,we provide an exceptional watch polishing service using state of the art watch polishing equipment. Watch cases and bracelets are brought back as close to factory finish as possible.

Pearl Restringing

We offer a full, high-quality pearl restringing service to a high standard.

All pearls are removed from the original silk and cleaned by hand, both inside and out, prior to rethreading onto new silk.

We are able to restring your pearls as either a plain strand or knotted between each pearl. In addition, we also supply silver or gold clasps for single strands or up to 5 rows.

All pearl restringing is covered by a six month guarantee and each job will be issued with a certificate of guarantee, complete with cleaning and care instructions.

Furthermore, we offer a restringing service on gemstone beads on a variety of materials including silk, nylon and steel wire for those larger, heavier items.

All work is generally completed in about one week.

As well as selling pearl and gemstone necklaces in our showroom at GemPort Jewellery Ltd., we also have the facility for you to manufacture your own bespoke items.